The leading IT Operations Management specialists on the ServiceNow platform.

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Free Workshops & Hubs

4 November 2020

Event Management

  • Hub
  • Digital event
18 November 2020

Compliance as a Business Enabler

  • Hub
  • Digital event
20 November 2020

November ITOM Workshop

  • Workshop
  • 13:00
  • Digital event

Our Clients


Reduction in event noise


Meantime to resolution reduction


Hours saved per month


Outage reduction

Why Choose ITOM?

If your organisation could manage and administer all of its technology components and application requirements all in one platform and potentially save millions of pounds per annum, would you want to know how? An ITOM implementation is the answer. By introducing ITOM’s automation and orchestration framework we could take your company from caveman to starman in less than a year; its a challenging, yet rewarding road.

Find out more

ITOM Solution Podcast

Engaging content, guest speakers - check out the ITOM Solution Podcast!

ITOM Solutions Insights

30 July 2020

Heineken to introduce ITOM as a functional capability within their global service model

Heineken created a POC based on click share devices that were heavily used in multiple meeting rooms all over the UK. These were to be monitored via Solarwinds to give a centralised dashboard view in ServiceNow® with tickets automatically created and assigned with associated event logs....

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30 July 2020

Heineken to introduce ITOM as a functional capability within their global service model

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29 July 2020

Thames Water takes control with a full IT and operations command centre with ServiceNow

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28 July 2020

Understanding your Business Services and why you should bother

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27 July 2020

What is ITOM and AIOps?

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Case Studies

Virgin Money

ITOM will provide your business with the operational assurance it needs to provide an agreed level of customer service and will give distinct competitive advantage in this area

Thames Water

We used to have no real control, insight, or understanding of our IT infrastructure and applications. In essence, we were letting our suppliers mark their own homework

Our Partners

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ITOM Solution
Vintage House
37 Albert Embankment
+44 20 8144 3834
ITOM Solution
2803 Philadelphia Pike Claymont
+44 20 8144 3834