The leading IT Operations Management specialists on the ServiceNow platform.

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Free Workshops & Hubs

26 January 2022

Cloud Management and Automation

  • Hub
  • 10:00 - 11:30
  • Digital event
23 February 2022

ITOM Workshop

  • Workshop
  • 10:00 - 11:30
  • Digital event

Our Clients


Reduction in event noise


Meantime to resolution reduction


Hours saved per month


Outage reduction

Why Choose ITOM?

If your organisation could manage and administer all of its technology components and application requirements all in one platform and potentially save millions of pounds per annum, would you want to know how? An ITOM implementation is the answer. By introducing ITOM’s automation and orchestration framework we could take your company from caveman to starman in less than a year; its a challenging, yet rewarding road.

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ITOM Solution Podcast

Engaging content, guest speakers - check out the ITOM Solution Podcast!

ITOM Solutions Insights

26 October 2020

Utility Week Live Online | 24-26 November 2020

We will be referencing industry stories with MD Phil Taphouse presenting a case study detailing how a large Water company transformed their IT Operations. The outcome was an estimated £6 million in annual savings, major increases in efficiency and significant reduction in MTTR...

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26 October 2020

Utility Week Live Online | 24-26 November 2020

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30 July 2020

Heineken to introduce ITOM as a functional capability within their global service model

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29 July 2020

Thames Water takes control with a full IT and operations command centre with ServiceNow

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28 July 2020

Understanding your Business Services and why you should bother

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27 July 2020

What is ITOM and AIOps?

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Case Studies

Virgin Money

ITOM will provide your business with the operational assurance it needs to provide an agreed level of customer service and will give distinct competitive advantage in this area

Thames Water

We used to have no real control, insight, or understanding of our IT infrastructure and applications. In essence, we were letting our suppliers mark their own homework

Our Partners

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ITOM Solution
The Shard
32 London Bridge Street
+44 (0) 207 648 2000
ITOM Solution
2803 Philadelphia Pike Claymont
+44 (0) 207 648 2000