ITOM Workshop

Join Philip Taphouse & Guests for the ITOM Workshop
This Workshop has already passed. The information below is included for reference only.

ITOM Solution’s ‘ITOM Workshop’ is designed to teach you how ITOM can change your operational world. On average, our clients reduce their operational costs by 16-22%, while reducing MTTR and improving platform stability.

Our immersive and interactive sessions have been designed to ensure you gain the most from them. By using a mix of technologies, we will take you on the ITOM journey showing you the art of the possible.

A brand-new format has been created to make the event even more interactive; a blend of industry leading experts will join a panel where they will share their customer user stories, followed by an in-depth demonstration of the tool. You will discover how ITOM can revolutionise your operations world by leveraging our SCA Architecture, Contextualisation Model and ITOM Relay Engine which drive automation and orchestration.


  • 10:00 – Kick-off and Welcome
  • 10:30- Speaker Panel Session with live Q&A
  • 11:00 – ITOM Workshop
  • 12:30 – Panel Session Follow up
  • 13:00 – Closing

The event is scheduled to finish at 13:10 and will cover a wide range of technologies such as:

  • ServiceNow
  • AppDynamics
  • Dynatrace
  • SolarWinds
  • Datadog
  • Prometheus
  • AWS
  • Azure
  • Google Cloud
  • VCentre

Who should attend?

This session is designed for anyone that is interested in learning more about ITOM, but may of specific benefit to the following roles:

  • Operations Manager
  • Operations Analyst (you work in a command centre)
  • CIO
  • Network Manager
  • Network Analyst
  • Infrastructure Manager
  • Infrastructure Analyst
  • Service Delivery Manager
  • Head of Service Delivery

“The whole team left buzzing with ideas”
Thomas Black – Heineken

About the speaker

Philip Taphouse is the Founder and Managing Director of ITOM Solution LTD and is widely regarded as the leading expert in the field of ITOM and AIOPs with a number of large scale, high profile, global implementations under his belt. 

3 December 2020

ITOM Workshop

  • Workshop
  • 10:00 - 13:10
  • Digital event